Responsible Gaming
Limit and Account Closing
It is aimed that you will have a unique experience with Privebet. Therefore, all control over your account has been transferred to you, our members.
Restrictions on Your Account
Members can request assistance from Privebet teams 24/7 for any restrictions they wish to impose on their account.
a. Deposit Limit
Members determine the maximum investment amount to the account within a certain period.
Members will determine the maximum deposit limits for daily, weekly, monthly and annual periods.
If the members want to make adjustments on the limits later, the request will be processed 7 days after the submission and new limits will be activated.
b. Loss Limit
Members are given the opportunity to set a maximum time for the time to be spent in the games.
With this option, our members are aware of issues such as net losses (net amount when your losses are subtracted from your earnings) and the time you want to spend. It should be noted that there is a mandatory waiting period of 7 days in case the member wishes to increase the determined limit.
NS. Bet Limit
It is possible for members to set a maximum weekly bet limit for themselves. If the maximum stake is reached, it will not be possible to place bets until the beginning of the following week. It should be noted that there is a mandatory waiting period of 7 days in case the member wishes to increase the determined limit.
D. Session Limit
If the members have any concerns that the time spent in the game is stolen from their time, the session limit can be activated. With the help of this limit, it will become clear that the member will not spend his time more than he desires.
Account closing
If the member wishes to close his account, he must send an e-mail to hello@Privebet.com with the details below.
Name surname:
Member Name:
Date of birth:
Address:
Security Question Answer:
How long is the account to be closed?:
What are the Reasons for Account Closing?:
After the account closure request is submitted, it will be processed and notification will be made via e-mail. If the member wishes, the closed account can be reactivated.
Self Inhibition
In the event that online betting and games cease to be entertainment or the member thinks that he cannot control himself, the option to self-ban can be activated.
Membership account will be closed instantly for a minimum of 6 months. This transaction cannot be undone and the account will not be activated until the selected period is completed.
In case the member wishes to activate Self-Exclusion, he/she should send an e-mail to hello@Privebet.com with the title of “Do Not Ban Yourself” and specifying the details below.
Name surname:
Member Name:
Date of birth:
Address:
Security Question Answer:
Self Inhibition Interval (For At least 6 Months):
What are the Reasons for Self Disqualification?:
Employee Training
Privebet regularly provides trainings with communication professionals on "Communication Skills" and "Problem Solving" to all department employees related to customer service.
Ability to Control
Most of our members play games in moderation and for entertainment purposes. However, playing games can cause serious problems for some of our members. It will be for the benefit of our members to consider the following items, please take them into consideration.
Playing games for fun, not seeing games as a way of making money,
Setting a personal limit to leave the game in case of loss,
Determining the investment amount at rates that will not affect personal life in case of loss,
Taking note of the time spent during the game, following up,
In case of wanting to pause the games, the use of the "Self-Disablement" facility,
Contacting GamCare in case of requesting professional help regarding betting habits.
GamCare
GamCare is a registered charity organization and offers professional support on "Gaming Addictions".
GamCare Toll Free Number: +44 (0)808 8020 133 (Only UK and Scotland)
GamCare Address Information: GamCare, 1st Floor, CAN Mezzanine Old Street, London, N1 6AH
Phone Number: 020 7801 7000
Email Address: http://info@gamcare.org.uk
Website: http://www.gamcare.org.uk
Betting Problem
With the questions listed below, you can determine how betting affects you or someone else.
1. You don't want to go to work, school, etc. to be able to bet?
2. Do you play games to escape from a low and depressed mood?
3. When you run out of money while betting, you think you've lost and are dying to be able to bet again as soon as possible?
4. Playing to the last penny?
5. Have you ever lied about the amount you lost or the time you spent?
6. Have others ever criticized your betting?
7. Are you at a distance from your hobbies, family and friends?
8. As soon as possible when you lose are you betting to win?
9. Arguments, frustration, and moodiness driving you to bet more?
10. Are you in a depressed mood because of betting?
A large number of "yes" answers indicate that you have serious betting problems. For more information, please review the section devoted to GamCare above.